FAQs
Can I Cancel My Subscription Box Anytime?
Yes, customers can cancel their subscription or skip monthly boxes anytime they would like. No Questions Asked.
When Are Monthly Subscriptions Delivered?
Every month your subscription will renew on the 15th of the month and ship out on that date. Depending on your delivery location your CaddieCrate box will be delivered within 2-6 days.
Exchange Policy?
We offer super easy free exchanges of clothing items within 30 days of
receiving the product. Just email our customer service team
(support@caddiecrate.com) and they will provide exchange instructions within 24
hours.
Return Policy?
We offer 30 day returns for one time purchases. (The CaddieCrate Subscription Box Cannot Be Returned, But It Can Be Cancelled At Anytime) Simply email our customer service team and they will provide return instructions within 24 hours. (support@caddiecrate.com)
How Long Does Shipping Take?
Shipping times depend on the delivery address, but should be within 2-6 days.
Where is CaddieCrate Located?
CaddieCrate is proudly an American company based in Saratoga Springs, New York.
Contact Us
Our team is happy to help with any question or problem you may have. We typically respond within 24 hours.